How do I book Shinkansen tickets?

You can book tickets through our website by selecting your departure and arrival stations, date, and number of passengers.

How do I receive my ticket details?

After order review, ticket details, QR details where available, pickup instructions, or support guidance will be sent to your email.

We accept Visa, Mastercard, American Express, JCB, PayPal, Apple Pay, and Google Pay.

You can bring two pieces of luggage up to 160cm total dimensions for free. Larger luggage requires special seating.

Yes, you can cancel up to 8 hours before departure. A cancellation fee may apply.

Help Center

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